We want all of our Butter Babes to have a great shopping experience! Please contact us if you have any questions.
Please make sure your address is correct and updated prior to your shipment.
We ship orders to all US states and territories, and to select international countries. For international shipping requests please contact us at email@example.com.
Please allow 2-3 business days for processing orders. For pre-orders, please allow 2-3 weeks for processing from the date of release.
Once items are shipped it is the responsibility of the postal service to ensure packages are delivered. No refunds will be issued for lost packages.
We ship during business days, Monday—Friday, via USPS and UPS. Once your order is shipped you will receive a tracking confirmation number. Once the order is shipped, it will reach your destination in the time frame specified by the shipping method selected. Orders placed over the weekend will be shipped the following business day.
If your package is delayed by the shipping service, Butter Swim is not liable. Please contact the carrier.
Returns and exchanges
We accept unworn bikinis and clothing bought from our website and Madewell in new condition with tags and liners attached within 30 days of purchase for a full refund. Please note all items marked final sale are not eligible for a refund. We do not offer store credit at this time. Once we receive and approve your returned items, your refund will go back on the original form of payment. For sanitary reasons, please try on all swimwear over underwear.